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How 364ace Handles Your Personal Information

Your personal information stays within 364ace's systems to run your account and process payments through bKash, Nagad, and Rocket. Access and use of this platform depends on your local law and eligible regions in Bangladesh.

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PRIVACY CONTACT

Reach Us About Your Data

If you have a question about what data we hold on your account, want to request a correction, or need to know how a specific transaction was recorded, our support team handles these requests directly. You can also write to us if you believe your data has been handled incorrectly and want a formal review.

What We Collect and Why We Keep It

364ace Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 364ace, we collect the details you submit at registration — your name, contact information, and preferred payment method, whether that is bKash, Nagad, or Rocket. Transaction records are kept so your deposit and withdrawal history is accurate and retrievable. We

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also log device and session data when you access the platform from your mobile or browser, which helps us detect unusual login activity and keep your account secure. Data shared with payment processors is limited to what is required to complete the transaction you initiated. We
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do not sell your personal information to third parties, and we do not use your data for purposes outside account management, payment processing, and platform security. Retention periods follow applicable data protection standards, and accounts that remain inactive are subject to our data review process. Eligibility
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to access and use this platform depends on your local law and the eligible regions we operate in.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA SECURITY

How We Protect and Manage Your Information

Security and data handling at 364ace are built around the same straightforward approach we take to payments — clear steps, no unnecessary complexity. Here is how we manage the four areas that matter most to your account privacy.

Encryption and Transmission

Data moving between your device and our platform is encrypted in transit. This covers login credentials, account details, and payment instructions sent via bKash, Nagad, or Rocket.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account and transaction records are retained for as long as your account is active and for a period afterward as required by applicable standards. You may request details on the retention period for your specific data.

Your Access Rights

You have the right to request a copy of the data we hold, ask us to correct inaccurate information, or raise a concern about how your data has been handled. Submit requests through live chat or email support.

Privacy Policy — Questions We Get Asked

These are the questions we hear most often about how personal data is handled on this platform. If your question is not covered here, reach out through live chat or email.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged when you access the platform.

Payment details are shared only with the relevant payment processor to complete your transaction. We do not share your wallet information with any other third party.

Your data is kept for as long as your account is active and for a retention period afterward that meets applicable data protection standards. You can request specifics by contacting support.

Yes. Submit a data access request through live chat or email support with your account details. We will provide a summary of the personal information we hold on your account.

Contact support via live chat or email, explain what needs to be corrected or removed, and include your registered account details. We review and respond to these requests directly.

We use session and analytics cookies. You can manage or disable cookies through your browser settings. Disabling session cookies may affect how your account login works.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 364ace Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Encryption and Transmission

Cookie Use

Data Retention

Your Access Rights

Privacy Policy — Questions We Get Asked

01 What personal information does 364ace collect when I open an account?

02 Does 364ace share my bKash or Nagad details with anyone?

03 How long does 364ace keep my account data?

04 Can I see what data is stored on my account?

05 How do I ask 364ace to correct or remove my data?

06 Does 364ace use cookies, and can I turn them off?

Privacy Policy

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